PACKAGING
Every print is meticulously inspected prior to packing and posting to you. Everything from blemishes in the paper to the quality of the ink density is checked and double checked before being lovingly and carefully rolled in acid-free tissue paper and placed into a sturdy cardboard tube, sealed and posted.
DELIVERY - UK
Delivery to the UK is free using Royal Mail Signed For. Orders are usually dispatched within five working days of payment.
DELIVERY - OVERSEAS
Delivery Overseas is using Royal Mail Trackable & Signed. Shipping costs are calculated at the check out. Please be aware that international deliveries may be subject to local import duties and taxes. These are charges that are beyond our control and any extra cost incurred needs to be covered by the customer.
RETURNS POLICY
In the unlikely event that any products delivered to you are damaged or faulty, please contact Field Workshop on: hello@fieldworkshop.co.uk within 24 hours of receipt and you will be asked to return the goods immediately in order to receive a refund. Return postage will only be provided if goods are faulty or an error has been made on our part.
Items must be returned as new and in the original condition that you received them. Shipping charges on returned orders that are not faulty are at the customer’s expense and we will not be responsible for goods lost or damaged in transit. Depending upon the method of your payment to Field Workshop, refunds may take up to five working days to appear in your bank account. We aim to process refunds within 24 hours for you.
SCREEN PRINT EDITIONS
Unless stated our screen print editions are limited. This means they are hand screen printed in small batches, normally 100. Embossed with our signature logo, hand signed and numbered in pencil. A certificate of authenticity is sent with each limited edition print.
Silk screen printing is one of the oldest and most traditional methods of printing. The very nature of screen printing allows for slight inconsistencies from one print to the next, this is part of the charm and helps ensure that every print is unique.
GICLEE EDITIONS
Unless stated, our giclee editions are open editions. This means they are printed on archival paper, using archival inks. Embossed with our signature logo and hand signed in pencil.
QUESTIONS AND CONTACT INFORMATION
Please contact us at hello@fieldworkshop.co.uk if you have any further questions.